Privacy Policy
Welcome to Zookd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our platform and website.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through our platform, website, and associated services (collectively referred to as the “Service”). By using the Service, you agree to the practices described in this Privacy Policy. For personal information handled on behalf of our enterprise customers, we act as a processor and comply with the terms set forth in our Data Processing Addendum.
Information We Collect
- **Personal Information:** Name, email address, phone number, billing and payment details, and account credentials.
- **Usage Data:** Browser type, IP address, device information, and analytics data for platform optimization.
- **Cookies and Tracking Technologies:** For improving user experience, enabling functionality, and analyzing traffic.
- **Communication Data:** Any messages, inquiries, or feedback submitted via contact forms or support channels.
How We Use Your Information
- To deliver and maintain the Service, including user authentication and billing.
- To personalize user experience and provide tailored content.
- To process transactions and communicate with you about them.
- To improve our platform through analytics and performance tracking.
- To enforce legal terms and comply with regulatory obligations.
Sharing Your Information
- With trusted third-party service providers for payment processing, hosting, and analytics.
- With regulatory authorities if required by law or legal processes.
- With your consent, for instance, when sharing data with external integrations or third-party apps.
Your Rights
- Request access to your personal data and a copy of the data we process.
- Correct inaccuracies in your personal data or update it.
- Request deletion of your personal data, subject to applicable laws.
- Opt out of marketing communications or data collection practices that you do not consent to.
- Transfer your data to another service provider (data portability).
Data Protection and Security
- We use encryption technologies and secure servers to safeguard your data.
- Regularly review and update security measures to protect against unauthorized access.
- Restrict access to personal data to authorized personnel only.
Retention Policy
- We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and its purpose.
Third-Party Links
- Our Service may contain links to third-liarty websites or services. We are not reslionsible for the privacy practices of these external sites. We encourage you to review their privacy policies before interacting with them.
If you have any questions about this Privacy Policy or our practices, contact us at support@zookd.com or visit www.zookd.com.